HR operational Dashboard for Microsoft's HR department
Responsibilities: Product UI/UX
School Project
HR operational Dashboard for Microsoft's HR department
Responsibilities: Product UI/UX
School Project
Project Overview:
designing an operational dashboard for the HR department of Microsoft. creating a comprehensive tool to enable management to gain insights into the HR landscape, while providing recruiters with a daily operational tool to streamline and track their recruitment activities. In this case study, I will provide insights into my thought process, the methods and tools I used, and explain my reasoning and thoughts behind the decisions I made.
my role in this project:
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UX Design
-
User Research
-
Market Research
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Wireframes And Prototypes
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UI Design
The challenge:
The HR department at Microsoft faces challenges in tracking, analyzing, and interpreting a large volume of data. Managing and monitoring the recruitment process is particularly difficult due to numerous open positions, making it hard to track candidates, interview schedules, and overall progress. Additionally, management needs an overview of the HR situation for informed decision-making and addressing workforce needs.
The goal:
characterize and design an operational dashboard that addresses the challenges faced by HR recruiters and provides management with a comprehensive overview. By doing so, I aimed to enhance the efficiency, transparency and effectiveness of the recruitment process.
Design Process:
By following this design process, I aimed to create an operational dashboard for the HR department at Microsoft that is intuitive, efficient, and aligned with user needs.
Preliminary Research:
In my preliminary research I aimed to understand on the one hand the responsibilities of the HR recruiter and the challenges an HR department faces, and on the other hand what HR management systems are available in the market and what are the solutions they offer.
Market Research:
In market research, I aimed to understand HR management systems, identify features and trends, evaluate user needs, assess competitor solutions, uncover gaps for improvement, gather user insights, and identify opportunities for new solutions.
Based on the market research conducted several key conclusions can be drawn:
- The systems researched directed more towards employee management but present limited information to recruiters and a very limited dashboard representation.
- Their operational dashboard main focus is not directed toward the recruiter and the presentation of recruitment relevant data and analytics.
- All researched products are shelf products, therefor not tailored to a specific organization it’s goals and requirements.
the Research
User research:
As part of my research I conducted interviews with a recruiter and director of HR, in order to better understand the needs and pain points of HR recruiters and management.
Personas:
Based on the given brief two user personas can be drawn to represent the different types of users who will interact with the operational dashboard.
pain points:
Recruiter:
- Keep track of all her tasks.
- Communicating with multiple stakeholders.
- Keep track of the status of each candidate and the overall progress of the recruitment process.
CPO:
- Obtaining real-time and accurate HR data for decision-making.
- Understanding and interpreting complex HR reports.
- Assess the effectiveness of HR strategies.
dashboard key features:
Defining the structure and information architecture of the system. This involves organizing the content, features, and functionalities in a logical and intuitive manner to be presented in the dashboard for each persona.
Information Architecture
dashboard Characterization Process:
Following the research I conducted, I came to a number of conclusions that led me through the thinking and characterization process.
integration
with systems such as
outlook and organizational HRM
automation
keeping track of tasks
and filter through resumes
flexibility
in recruitment process,
reporting and analytics
conclusions
After defining the structure and information architecture of the dashboard I organized the relevant content, features and functionalities in a logical and intuitive manner to be presented in the dashboard for each persona.
wireframes
style guide:
I based my style guide on the Microsoft’s brand.
Design
style guide:
I based my style guide on the Microsoft’s brand.
Design
light mode
light mode
Dark mode
Dark mode
final design and prototype:
Once the wireframes were completed the visual design phase began. Visual elements such as colors, typography, icons, and imagery were carefully chosen to create a visually appealing and cohesive interface.
Dashboard Recruiter
Dashboard CPO
design solutions
